Hi, I wonder if anyone can help me, I cancelled my sky account last year, and returned the sky Q box in November. However, I keep getting letters from various Debt collection Agencies, asking me for £85.17, for not returning the equipment. Each time I get in touch with the Debt collectors, they say to phone Sky, which I do, and Sky say they have the equipment, and they have took the balance off my (now closed) account. But a few weeks later, another letter from another Debt collector turns up, and I go through the same procedure! Getting a bit fed up of it now. Can anyone recommend a way of getting this sorted once and for all? I was thinking of writing a letter and sending them a copy of the receipt I got from Royal Mail when they collected the equipment. Does anyone have the address of Sky Credit Control department? I can only think that they are not getting the message from the other departments that the equipment has been returned.
