Discussion topic: Accidentally paid bill instead of upgrade

This message was authored by: Lucidddddddd · ‎09 Feb 2023

Hey, I tried to pay off my credit agreement to get a new device, but I have never done this before so I put the money to pay it off on my bills and now my bill says negative money, is there a way to get a refund?

This message was authored by: Mark39 · ‎09 Feb 2023

If you give Sky a call they'll refund it in 2-5 days. Or if you wish we can ask Sky to help via Sky's private messaging service. Replies via the messaging service aren't instant.

This message was authored by: SKY1992bf · ‎09 Feb 2023

@Lucidddddddd To make a payment for a CA you need to phone and specificity state that you want to make the payment against the CA

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Discussion topic: Accidentally paid bill instead of upgrade

Accidentally paid bill instead of upgrade

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