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This discussion topic has been answered Discussion topic: A sky phone number where you actually get through to a real human

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This message was authored by: Jonjo7

A sky phone number where you actually get through to a real human

Not meaning to sound angry or anything [Removed]

 

Trying to find a phone number that connects to a real human is proving difficult [Removed]

if you work for sky or know the answer to my equation, I beg you, just reply with the correct phone number

 

do not send me a reply with lots of words, I just want a phone number, no words, just the correct sky phone number to speak to a human being. 

Moderator notes: Removed inappropriate remarks

 

 


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This message was authored by: GD1 Answer

Re: A sky phone number where you actually get through to a real human

Posted by a Superuser, not a Sky employee. Find out more

@Jonjo7  When calling Sky you will always go through the automation system, there is no magical work around, if there was it would be pointless having the IVR in place.

 

Tthese are the current methods for contacting Sky. (Depending on your reason for making contact some methods will be more appropriate than others) …

🔶📞 Customer Services by dialling 150 (free) from either a Sky mobile or your Sky Talk landline.

All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

Note: if your services are restricted due to a missed payment phone contact is unlikely to work.

🔶online help via this link
https://www.sky.com/help
If necessary a number may be visible at the end of the correct help flow.

🔶 Sky Assistant should also be available via
https://www.sky.com/help
for most service issues and gives you 24/7 help and a quick response. It should provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues.

🔶Social Media You can also get in touch via the messaging services on: Facebook, Instagram, or X (links at the bottom of the forum page).

Note If you’re in the ROI make sure the flag in the bottom right of the link is showing the correct flag and change if required.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This message was authored by: GD1 Answer

Re: A sky phone number where you actually get through to a real human

Posted by a Superuser, not a Sky employee. Find out more

@Jonjo7  When calling Sky you will always go through the automation system, there is no magical work around, if there was it would be pointless having the IVR in place.

 

Tthese are the current methods for contacting Sky. (Depending on your reason for making contact some methods will be more appropriate than others) …

🔶📞 Customer Services by dialling 150 (free) from either a Sky mobile or your Sky Talk landline.

All calls will start automated which may offer you the online help route or try to send you here to the forum. Stay on the line as long as possible and saying nothing when asked the reason for the call sometimes helps being put in the queue for an agent.

Note: if your services are restricted due to a missed payment phone contact is unlikely to work.

🔶online help via this link
https://www.sky.com/help
If necessary a number may be visible at the end of the correct help flow.

🔶 Sky Assistant should also be available via
https://www.sky.com/help
for most service issues and gives you 24/7 help and a quick response. It should provide you with multiple choice options based on your problem and will provide troubleshooting steps to fix any service issues.

🔶Social Media You can also get in touch via the messaging services on: Facebook, Instagram, or X (links at the bottom of the forum page).

Note If you’re in the ROI make sure the flag in the bottom right of the link is showing the correct flag and change if required.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.

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This message was authored by: MightyQuinn

Re: A sky phone number where you actually get through to a real human

Posted by a Superuser, not a Sky employee. Find out more

@Jonjo7 wrote:

if you work for sky or know the answer to my equation, I beg you, just reply with the correct phone number

do not send me a reply with lots of words, I just want a phone number, no words, just the correct sky phone number to speak to a human being.


Hi @Jonjo7   A couple of things wrong with that, 1. nobody here works for Sky and 2. telephone numbers are blocked in this community, hence the links to find one. Please see Welcome below for information about this community.

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