Discussion topic: 5 calls on my bill which I don’t remember using amounting to just over £3. Need checkup.
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Message posted on 26 Sep 2024 02:54 PM
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5 calls on my bill which I don’t remember using amounting to just over £3. Need checkup.
5 talk calls to number ending in '777'. It is in fact my doctors surgery but 5 calls within a few minutes 4 of which just last for seconds doesn't seem right. I have no recollection on these calls on the 5th September and I need you to provide a measure of proof.
I haven't contacted my doctor for some time now and always use my mobile when doing so. I know it's a small amount of money but needs to be checked.
The bill concerned is '26 September-25 October'
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Message posted on 26 Sep 2024 03:10 PM
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Re: 5 calls on my bill which I don’t remember using amounting to just over £3. Need checkup.
You'll need to speak to Sky - we're a customer Community. They're likely to say that, in the absence of a reported fault, these calls can only appear on your bill, if they were made on your line. That's the proof.
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