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This discussion topic has been answered Discussion topic: 2025 April Price Increase is 14.9%

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This message was authored by: Mark39

Re: 2025 April Price Increase is 14.9%

Posted by a Superuser, not a Sky employee. Find out more

@Stobbsyj wrote:

I will cancel as soon as my contract ends nothing for loyalty 


That's what you're demonstrating!

 

While price rises are rarely welcome, you agreed to them when you signed up, so......

This message was authored by: MightyQuinn

Re: 2025 April Price Increase is 14.9%

Posted by a Superuser, not a Sky employee. Find out more

Hi @Stobbsyj   You may have a case of walking now, as long as you have calculated your increase on list price and not the discounted price. Here is an extract from the TV terms and conditions.

 

11.7.

During the minimum term, unless it is for a reason set out in condition 11.8 below (where the following

increase limits do not apply), we may increase the then standard price of each TV subscription service

only once in any 12 month period and the increase will not be more than 10% or the increase in the UK

Retail Price Index over the 12 months before we tell you about that price increase, whichever is greater. In

addition, any price increase for a TV subscription service will be delayed so as not to apply during the first

60 days of your minimum term in which case the 12 month period referred to will start on the date your

price would have increased but for the delay. The limits on the timing, frequency and amount of any price

increase in this condition are referred to as “price protection”.

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This message was authored by: Darren+Hatcher

Re: 2025 April Price Increase is 14.9%

At least the new rules will force them to tell you your rise in £ and p.  

This message was authored by: Stobbsyj

Re: 2025 April Price Increase is 14.9%

You would need a crystal ball to agree to that do you work for Sky 

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This message was authored by: Darren+Hatcher

Re: 2025 April Price Increase is 14.9%

This message was authored by: PandJ2020

Re: 2025 April Price Increase is 14.9%

Posted by a Superuser, not a Sky employee. Find out more

@Darren+Hatcher wrote:

At least the new rules will force them to tell you your rise in £ and p.  


Nope, Sky aren't doing that.  (OfCom allows for an alternative)

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: PandJ2020

Re: 2025 April Price Increase is 14.9%

Posted by a Superuser, not a Sky employee. Find out more

@Stobbsyj wrote:

I don't believe anyone reads those contracts 


Alas that could be true, but unfortunately you agreed to the terms regardless.

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Darren+Hatcher

Re: 2025 April Price Increase is 14.9%

  • Time to cancel then as 30 years loyalty obviously means [removed] to them

Moderator note: removed inappropriate language 

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This message was authored by: Darren+Hatcher

Re: 2025 April Price Increase is 14.9%

Ofcom are as useless/pointless as ofgem

This message was authored by: JohnFox6196

Re: 2025 April Price Increase is 14.9%

The list price of Signature is £36.50, so a 10% increase would be £3.65. But is gone up by £4. So is this not a breach of these terms?

This message was authored by: PandJ2020

Re: 2025 April Price Increase is 14.9%

Posted by a Superuser, not a Sky employee. Find out more

@JohnFox6196 wrote:

The list price of Signature is £36.50, so a 10% increase would be £3.65. But is gone up by £4. So is this not a breach of these terms?


There are two legs to the increase clause.  But it appears it could have met the criteria.

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Stobbsyj

Re: 2025 April Price Increase is 14.9%

The greed of Sky will hit them once contracts are due for renewal, I have a long contract but I will cancel everything with them as soon as I am able without penalty. 

This message was authored by: MarkGoldsmith

Re: 2025 April Price Increase is 14.9%

Posted by a Superuser, not a Sky employee. Find out more

@Stobbsyj wrote:

The greed of Sky will hit them once contracts are due for renewal, I have a long contract but I will cancel everything with them as soon as I am able without penalty. 


Although it's worth noting the price rises are in the same range as their competitors in the various industries Sky operates in.

Sky Stream and Sky Broadband customer

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This message was authored by: Stobbsyj

Re: 2025 April Price Increase is 14.9%

I will do without the pay TV and just have broadband but it won't be from Sky 

This message was authored by: Daniel0210

Re: 2025 April Price Increase is 14.9%

Posted by a Superuser, not a Sky employee. Find out more

@Stobbsyj 

The email outlining the increases to your particular package states you can leave a broadband/Talk deal without incurring early termination fees within 30 days of receiving it. The same does not apply to a TV subscription. The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term (in one payment). 


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Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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