2025 April Price Increase is 14.9%

[Darren+Hatcher]

Just had my Sky price increase email come through. I only have a TV package and it has gone up 14.9%. Are they even allowed to do this? The contract seems to indicate 10% is the maximum?

 

[MightyQuinn]

Hi @Darren+Hatcher   How are you calculating that increase. It should be based on the list price ignoring discounts. Perhaps you could show us the figures?

[Darren+Hatcher]

Current Bill is £70.50

Increase is

Sky signature +£6.50

Sky Sports +£1.00

Netflix Premium +£2.49

This makes my new monthly bill £80.49 which is approx a 14.9% increase by my calculations.

[Gavin+Noble]

Netflix rise is from Netflix themselves I think. What percentage is your rise if you take Netflix out of the equation?

[MightyQuinn]

Hi @Darren+Hatcher   You are not showing the full picture. My Sky signature has increased £4. What are your list prices before the increase for each element. Has a discount finished?

[Darren+Hatcher]

Hi @MightyQuinn 

Sky signature:

Currently paying £19 so going up to £25.50

Sky Sports:

£22 going up to £23

Netflix Boost:

£7 going up to £9.49.

Is that what you needed?

• Thanks

[Darren+Hatcher]

Everything else staying the same and no discounts are ending as far as I can tell

[MightyQuinn]

Hi @Darren+Hatcher   

You are getting a massive discount on Sky Signature. Looking at my current and future bills, the list price is £36.50 going up to £40.50.

Sky Sports Complete list £33, going up to £34.

Netflix Boost list £11, going up to £13.49.

[PandJ2020 · Accepted solution]

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@MightyQuinn wrote:

Hi @Darren+Hatcher   

You are getting a massive discount on Sky Signature.

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Indeed.  The percentage increase has to be taken on the list price not the net discounted price.  It will be less than 10%, so within the contract terms.

[Stobbsyj]

Sky are just using the small print to inflate prices if you agree a contract and they increase by over 10 percent it is immoral

i have just had mine increased by 13 percent so obviously not happy. When my contract ends I 

[Darren+Hatcher]

I agree, at the end of the day the increase is 14% to me, irrelevant of whether I have got a good deal or not.

[TimmyBGood]

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@Stobbsyj wrote:

Sky are just using the small print to inflate prices if you agree a contract and they increase by over 10 percent it is immoral

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Quite possibly, but nonetheless entirely legal.  That's kind of the point of those 'small print' pages...

[Stobbsyj]

I will cancel as soon as my contract ends nothing for loyalty 

[PandJ2020]

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@TimmyBGood wrote:

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@Stobbsyj wrote:

Sky are just using the small print to inflate prices if you agree a contract and they increase by over 10 percent it is immoral

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Quite possibly, but nonetheless entirely legal.  That's kind of the point of those 'small print' pages...

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I read the contract - can someone direct me to the small print as it appears to be all the same size?

[Stobbsyj]

I don't believe anyone reads those contracts