15 years of sky. Goodbye forever. No email notification when contracts expire when loads of emails for add ons all year. Mid year price increases just coz they could lost customer goodwill for long run.
one for sky management. You can the small battle of small mid contact price increases and incremental revenue when contracts renewal delayed by 1 month or so but lost the war as lost customers for good.
thanks for everything but you can't take customer loyalty for granted
