topic Re: App features in Mobile Apps & Websites

App features

Sallyann68 — Mon, 05 Oct 2026 14:27:12 GMT

My Sky app says problem loading hub features, been there for a while now any ideas what it means only joined in June

Re: App features

N_chill — Tue, 06 Oct 2026 12:36:39 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Re: App features

Sallyann68 — Wed, 07 Oct 2026 12:58:39 GMT

Where do I find this colourful bubble and invite

Re: App features

Jason- — Wed, 07 Oct 2026 13:16:33 GMT

Hello @Sallyann68, I'll send you another invite over so we can chat about this 😁

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141

Thanks, Jason-