https://helpforum.sky.com/t5/Mobile-Apps-Websites/Denied-access/m-p/5359216#M25511 <P>Hello,</P><P>&nbsp;</P><P>everyone I try and access the Sky app features I keep getting access denied. I tried the steps here on the forum and still no luck.&nbsp;<BR /><BR /></P><P>Anyone else able to resolve this or is it a Sky issue that needs to be sorted??</P><P>&nbsp;</P><P>Thanks&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_9210.jpeg" style="width: 1170px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/119884i31C1CAA5086D60ED/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_9210.jpeg" alt="IMG_9210.jpeg" /></span></P><P> </P> Mon, 31 Aug 2026 10:46:15 GMT Louise121212 2026-08-31T10:46:15Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Denied-access/m-p/5359216#M25511 <P>Hello,</P><P>&nbsp;</P><P>everyone I try and access the Sky app features I keep getting access denied. I tried the steps here on the forum and still no luck.&nbsp;<BR /><BR /></P><P>Anyone else able to resolve this or is it a Sky issue that needs to be sorted??</P><P>&nbsp;</P><P>Thanks&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_9210.jpeg" style="width: 1170px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/119884i31C1CAA5086D60ED/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_9210.jpeg" alt="IMG_9210.jpeg" /></span></P><P> </P> Mon, 31 Aug 2026 10:46:15 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Denied-access/m-p/5359216#M25511 Louise121212 2026-08-31T10:46:15Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Denied-access/m-p/5359326#M25512 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2476082">@Louise121212</a>&nbsp;</P> <P>Are you using a VPN or if your mobile is an iPhone the private relay function. Does it still do it if you reboot your broadband router at the mains or use mobile data instead ?</P> Mon, 31 Aug 2026 12:11:43 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Denied-access/m-p/5359326#M25512 caesarome 2026-08-31T12:11:43Z