https://helpforum.sky.com/t5/Mobile-Apps-Websites/Sky-ID-issue/m-p/5357804#M25484 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4336107">@Jill9210</a>&nbsp;</P> <P>On your phone have you tried in when connected to both WiFi and mobile data ?</P> Sat, 29 Aug 2026 11:38:57 GMT caesarome 2026-08-29T11:38:57Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Sky-ID-issue/m-p/5357755#M25480 <P>Anyone having issue with their sky account just now?&nbsp;<BR /><BR /></P><P>can't sign credit agreement, just keeps loading.</P><P>have tried on phone and laptop, same issue.&nbsp;<BR /><BR />also on the app it says can't detect your services?&nbsp;</P><P>&nbsp;</P> Sat, 29 Aug 2026 10:37:19 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Sky-ID-issue/m-p/5357755#M25480 Jill9210 2026-08-29T10:37:19Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Sky-ID-issue/m-p/5357804#M25484 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4336107">@Jill9210</a>&nbsp;</P> <P>On your phone have you tried in when connected to both WiFi and mobile data ?</P> Sat, 29 Aug 2026 11:38:57 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Sky-ID-issue/m-p/5357804#M25484 caesarome 2026-08-29T11:38:57Z