https://helpforum.sky.com/t5/Mobile-Apps-Websites/MySky-app-error-indicator-for-Sky-Q-box/m-p/5344363#M25153 <P>The MySky app has consistently shown a "there's a problem with your Sky Q box" error indicator. The sky box is working fine, I can see everything I want, there are no on screen error messages. Whenever I try to go through the troubleshooter on the app it gives me options to fix problems that don't exist. I exit the troubleshooter with nothing resolved but the box is still working fine. On the hand &nbsp;- if it ain't broken don't fix it. On the other, the persistent unclearable error message on the app is annoying.</P> Fri, 14 Aug 2026 07:53:42 GMT db6 2026-08-14T07:53:42Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/MySky-app-error-indicator-for-Sky-Q-box/m-p/5344363#M25153 <P>The MySky app has consistently shown a "there's a problem with your Sky Q box" error indicator. The sky box is working fine, I can see everything I want, there are no on screen error messages. Whenever I try to go through the troubleshooter on the app it gives me options to fix problems that don't exist. I exit the troubleshooter with nothing resolved but the box is still working fine. On the hand &nbsp;- if it ain't broken don't fix it. On the other, the persistent unclearable error message on the app is annoying.</P> Fri, 14 Aug 2026 07:53:42 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/MySky-app-error-indicator-for-Sky-Q-box/m-p/5344363#M25153 db6 2026-08-14T07:53:42Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/MySky-app-error-indicator-for-Sky-Q-box/m-p/5344518#M25160 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3370067">@db6</a>&nbsp;</P> <P>As you are not to the first to report this issue there does seem to be an issue with the app that is wrongly reporting issues with faults that are not occurring.</P> Fri, 14 Aug 2026 09:16:41 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/MySky-app-error-indicator-for-Sky-Q-box/m-p/5344518#M25160 caesarome 2026-08-14T09:16:41Z