topic Access denied in Mobile Apps & Websites https://helpforum.sky.com/t5/Mobile-Apps-Websites/Access-denied-to-sky/m-p/5343352#M25144 <P>Access denied</P> Thu, 13 Aug 2026 18:38:05 GMT J_2345 2026-08-13T18:38:05Z Access denied to sky. https://helpforum.sky.com/t5/Mobile-Apps-Websites/Access-denied-to-sky/m-p/5343343#M25138 <P>&nbsp;</P><P>this is the message I keep getting when I try to get on my sky app&nbsp;<BR />Access Denied</P><P><SPAN>You don't have permission to access "<A href="https://www.sky.com/shop/offers/customer-login" target="_blank" rel="noopener">https://www.sky.com/shop/offers/customer-login</A>?" on this server.</SPAN></P><P>Reference #18.111e1202.1786645783.51cddca0</P><P><A href="https://errors.edgesuite.net/18.111e1202.1786645783.51cddca0" target="_blank" rel="noopener">https://errors.edgesuite.net/18.111e1202.1786645783.51cddca0</A></P> Thu, 13 Aug 2026 18:37:04 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Access-denied-to-sky/m-p/5343343#M25138 Dons 2026-08-13T18:37:04Z Access denied https://helpforum.sky.com/t5/Mobile-Apps-Websites/Access-denied-to-sky/m-p/5343352#M25144 <P>Access denied</P> Thu, 13 Aug 2026 18:38:05 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Access-denied-to-sky/m-p/5343352#M25144 J_2345 2026-08-13T18:38:05Z Re: Access denied to sky. https://helpforum.sky.com/t5/Mobile-Apps-Websites/Access-denied-to-sky/m-p/5343738#M25145 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4754677">@Dons</a>&nbsp; I'm having the exact same issue</P> Thu, 13 Aug 2026 19:24:37 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Access-denied-to-sky/m-p/5343738#M25145 Pau4 2026-08-13T19:24:37Z Re: Access denied to sky. https://helpforum.sky.com/t5/Mobile-Apps-Websites/Access-denied-to-sky/m-p/5343839#M25146 <P>I have tried everything and nothing has helped, hope you get sorted&nbsp;</P> Thu, 13 Aug 2026 19:41:11 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Access-denied-to-sky/m-p/5343839#M25146 Dons 2026-08-13T19:41:11Z Re: Access denied to sky. https://helpforum.sky.com/t5/Mobile-Apps-Websites/Access-denied-to-sky/m-p/5343965#M25147 <P>The MySky app/service is just one of several Sky apps/services that are currently facing an outage.</P> Thu, 13 Aug 2026 20:07:40 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Access-denied-to-sky/m-p/5343965#M25147 MarkGoldsmith 2026-08-13T20:07:40Z Re: Access denied to sky. https://helpforum.sky.com/t5/Mobile-Apps-Websites/Access-denied-to-sky/m-p/5344254#M25148 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4754677">@Dons</a>&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4037272">@Pau4</a>&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4754692">@J_2345</a>&nbsp;</P> <P>The app is working for me now.</P> Fri, 14 Aug 2026 04:52:45 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Access-denied-to-sky/m-p/5344254#M25148 caesarome 2026-08-14T04:52:45Z