https://helpforum.sky.com/t5/Mobile-Apps-Websites/Error-messages/m-p/5336701#M24976 <P>I can log into website and app but as soon as I try to do anything on my account I get an error message telling me the page can't be found. &nbsp;It's been this way for weeks, I've tried reaching out to online help but getting no where. &nbsp;<BR /><BR /></P><P>Any ideas? &nbsp;I want to look at options to upgrade my phone but as soon as I try to manage account the errors pop up. &nbsp;</P> Wed, 05 Aug 2026 12:45:47 GMT Amystu 2026-08-05T12:45:47Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Error-messages/m-p/5336701#M24976 <P>I can log into website and app but as soon as I try to do anything on my account I get an error message telling me the page can't be found. &nbsp;It's been this way for weeks, I've tried reaching out to online help but getting no where. &nbsp;<BR /><BR /></P><P>Any ideas? &nbsp;I want to look at options to upgrade my phone but as soon as I try to manage account the errors pop up. &nbsp;</P> Wed, 05 Aug 2026 12:45:47 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Error-messages/m-p/5336701#M24976 Amystu 2026-08-05T12:45:47Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Error-messages/m-p/5337343#M24991 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4747787">@Amystu</a></SPAN> Welcome to the Community forum. Sorry to see that you've been experiencing issues with managing your online Sky account. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A><BR />&nbsp;</P> Thu, 06 Aug 2026 09:34:10 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Error-messages/m-p/5337343#M24991 Coley-W95 2026-08-06T09:34:10Z