https://helpforum.sky.com/t5/Mobile-Apps-Websites/Not-allowed-access-to-mu-sky-app/m-p/5324030#M24745 <P>I would&nbsp; like to regain access to my sky app as it says i am not authorised I have tried forces stop also removed then reinstalled app I have switched off wi fi and am using data can anyone help please&nbsp;</P> Tue, 21 Jul 2026 11:08:38 GMT Gjohn 2026-07-21T11:08:38Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Not-allowed-access-to-mu-sky-app/m-p/5324030#M24745 <P>I would&nbsp; like to regain access to my sky app as it says i am not authorised I have tried forces stop also removed then reinstalled app I have switched off wi fi and am using data can anyone help please&nbsp;</P> Tue, 21 Jul 2026 11:08:38 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Not-allowed-access-to-mu-sky-app/m-p/5324030#M24745 Gjohn 2026-07-21T11:08:38Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Not-allowed-access-to-mu-sky-app/m-p/5324133#M24748 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4735534">@Gjohn</a>&nbsp;</P> <P>Are you using a VPN or the private relay function on the device the app is installed on ?</P> Tue, 21 Jul 2026 12:46:15 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Not-allowed-access-to-mu-sky-app/m-p/5324133#M24748 caesarome 2026-07-21T12:46:15Z