https://helpforum.sky.com/t5/Mobile-Apps-Websites/Sky-app/m-p/5292471#M24110 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4701988">@John3264</a>&nbsp;</P> <P>Are you using a VPN or if you are using an Apple device, the private relay function ?</P> Sun, 07 Jun 2026 12:33:12 GMT caesarome 2026-06-07T12:33:12Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Sky-app/m-p/5292414#M24109 <P>Hi I am getting an error message when trying to log into app 'this account is not authorised for app' can someone look into this please</P> Sun, 07 Jun 2026 11:43:04 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Sky-app/m-p/5292414#M24109 John3264 2026-06-07T11:43:04Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Sky-app/m-p/5292471#M24110 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4701988">@John3264</a>&nbsp;</P> <P>Are you using a VPN or if you are using an Apple device, the private relay function ?</P> Sun, 07 Jun 2026 12:33:12 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Sky-app/m-p/5292471#M24110 caesarome 2026-06-07T12:33:12Z