topic Re: Sky app and website not loadingvwhen clicking on options in Mobile Apps & Websites

Sky app and website not loadingvwhen clicking on options

Lidda1 — Sat, 23 May 2026 06:33:39 GMT

Every time i use my Sky app I will choose whatever option I need.....but nothing loads....just getting a white page with a cross on top right of screen.

Yes, I have uninstall and reinstalled...

Yes, I have tried accessing website instead of app....just to find same issue!

To clarify....I get the main site/app....just cannot view anything I click on...

Re: Sky app and website not loadingvwhen clicking on options

caesarome — Sat, 23 May 2026 09:10:52 GMT

@Lidda1

Are you using anything like a vpn or if you are using an Apple device the private relay service ?

Re: Sky app and website not loadingvwhen clicking on options

Lidda1 — Sat, 23 May 2026 09:13:00 GMT

No VPN and on Android device.

Re: Sky app and website not loadingvwhen clicking on options

caesarome — Sat, 23 May 2026 09:17:07 GMT

Is the software up to date on your phone and also have you checked for any updates to the app itself ?

Finally could any apps you have installed be causing this ?

Re: Sky app and website not loadingvwhen clicking on options

Lidda1 — Sat, 23 May 2026 14:40:09 GMT

Yep, phone updated. And have been through all apps....nothing new installed since this started happening....oh well...if I need to find stuff out I will have to ring Sky...will mention it to them if it carries on.