topic Re: MySky App Irish Postcode in Mobile Apps & Websites

MySky App Irish Postcode

RonFitz — Tue, 05 May 2026 13:52:37 GMT

Irish postcode (Eircode) not accepted by MySky app

Re: MySky App Irish Postcode

caesarome — Tue, 05 May 2026 15:10:57 GMT

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.

Re: MySky App Irish Postcode

ItWasAllMichele — Tue, 05 May 2026 20:10:58 GMT

Thanks for escalating this @caesarome . We’ve sent an invite to chat to @RonFitz .

Please be aware conversations automatically close if there is no response within 48 hours.

Re: MySky App Irish Postcode

carrollman88 — Thu, 21 May 2026 16:23:34 GMT

I have the same issue. Can this be fixed

Re: MySky App Irish Postcode

RonFitz — Thu, 21 May 2026 16:53:15 GMT

It worked on by logging in via website rather than app while I was on support call. So not 100% if was support or just using website that sufficed.