topic How do I fix the 30 min lag on sky news permanently? in Mobile Apps & Websites

30 minute lag

ABC1234 — Fri, 01 May 2026 06:34:39 GMT

I recently done an update on the sky news app and now it's running 30 minutes behind the live news including the time in the bottom of the screen which is quite annoying, how do I fix this? I have used this app for a while and it's always been in sync with the current time till the update

sky news delaying on my firestick

Shana5 — Fri, 01 May 2026 09:20:18 GMT

This morning I put the tv on and went on sky news on my bush tv and try as well on the Roku tv. But it was asking me to accept how they use their data. I accepted it. Then I open the app, but the sky news keeps on being delaying for half an hour. No live sky news. I uninstall the app, by not accepting the data sharing same issue of delaying. I uninstall the app again re loaded this time declined all data sharing, still the news delaying. I have cleared the cache and clear data as I used firestick to watch the sky news, still same issue. All the east of my apps on my firestick working perfectly it's only sky news app. I have restarted the tv unplug my firestick, re started both tv and the fire stick. Amazon have told me is not the firestick as the rest of my apps are working fine

Is anyone have any idea what else can I do. Any help will be appreciated.

Re: 30 minute lag

caesarome — Fri, 01 May 2026 09:22:52 GMT

What device do you have as it might be worth checking g the comments section of the download page in the App Store to see if other eoe are also experiencing this issue since tne update.

Re: 30 minute lag

ABC1234 — Fri, 01 May 2026 10:07:16 GMT

I've got the app on a fire stick, I've had a look and can't see anyone having same issue

Re: sky news delaying on my firestick

D110945A — Fri, 01 May 2026 21:06:37 GMT

Mine is exactly as you have described.. Must be a gremlin. Everything has been fine until today 1st May. Very irritating.. AT.

Re: 30 minute lag

caesarome — Fri, 01 May 2026 21:14:25 GMT

@ABC1234

I have merged your post with another post so you can see others have the same issue.

You can report it to Sky via this email address - apps@sky.uk

Re: 30 minute lag

Jetpipejohn_- — Fri, 01 May 2026 21:24:14 GMT

Yes, I have the same issue, 30 minutes behind live time, tried uninstalling/deleting app, removing power lead for 10 minutes, removing batteries from remote. Still got the same problem on both my firesticks 🤷‍♂️

Re: 30 minute lag

Shana5 — Fri, 01 May 2026 23:49:20 GMT

When you say which device. You talking firestick , tv .please let me know

Re: 30 minute lag

Shana5 — Fri, 01 May 2026 23:54:59 GMT

Have you found a solution as yet.? Im still in the say position

Re: 30 minute lag

ABC1234 — Sat, 02 May 2026 05:19:00 GMT

Yes I've tried all of them as well, don't mind watching the news half hour behind but the time being wrong is driving me nuts 😂 let me know if find a fix

Re: 30 minute lag

ABC1234 — Sat, 02 May 2026 05:19:52 GMT

Fire stick yes

Re: 30 minute lag

ABC1234 — Sat, 02 May 2026 05:20:39 GMT

Nope 🤷‍♀️

Re: 30 minute lag

ABC1234 — Sat, 02 May 2026 05:21:45 GMT

Thank you

Re: sky news delaying on my firestick

ABC1234 — Sat, 02 May 2026 05:24:17 GMT

Having the same issue hopefully sky will find a fix as it's really annoying

Re: 30 minute lag

BennyR — Sat, 02 May 2026 10:56:39 GMT

Same here 30 minute lag

Re: 30 minute lag

talk2stu — Sat, 02 May 2026 11:01:13 GMT

Same issue on Sony Bravia Google Android - very annoying.

Re: 30 minute lag

Shana5 — Sat, 02 May 2026 11:04:14 GMT

So it's every kind of device not just on firestick. SKY really need to look into this urgently

Re: 30 minute lag

BennyR — Sat, 02 May 2026 12:07:20 GMT

I clicked on pause button and and noticed it was showing -29.53 used slide bar an took it to zero / live, and it's okay now!

Re: 30 minute lag

talk2stu — Sat, 02 May 2026 13:45:47 GMT

.... until you restart the app. Then you're 30 minutes late again!

Re: 30 minute lag

Shana5 — Sat, 02 May 2026 17:49:19 GMT

Ive try this

Doesn't work for me. Still half an hrs.

Its showing zero for me but still 30 minutes