topic Re: MySky app will not accept Irish post code in Mobile Apps & Websites

MySky app will not accept Irish post code

AnnW1 — Thu, 30 Apr 2026 19:05:46 GMT

Installed MySky app and jn process of inputting information, however, not recognising Eircode asking for valid UK postcode

What is workaround???

Re: MySky app will not accept Irish post code

caesarome — Thu, 30 Apr 2026 19:14:56 GMT

@AnnW1

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this, so if the bubble hasn't appeared by 9pm it will be tomorrow that they will contact you by it:

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.

This isn't a live chat so replies may not be instant.

Re: MySky app will not accept Irish post code

LJB-C — Thu, 30 Apr 2026 19:56:02 GMT

Thanks for escalating this @caesarome. We’ve sent @AnnW1 an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.