https://helpforum.sky.com/t5/Mobile-Apps-Websites/Disney-plus-on-mobile/m-p/5264284#M23481 <P>When I activated my Disney plus, Disney or sky didn't ask for an email address or password. It just activated on my sky box. When I try to set up a Disney plus account using the same email as my sky, it wants me to subscribe to a Disney plus package. What should I do?</P> Wed, 29 Apr 2026 05:51:57 GMT Westsussexuser 2026-04-29T05:51:57Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Disney-plus-on-mobile/m-p/5264284#M23481 <P>When I activated my Disney plus, Disney or sky didn't ask for an email address or password. It just activated on my sky box. When I try to set up a Disney plus account using the same email as my sky, it wants me to subscribe to a Disney plus package. What should I do?</P> Wed, 29 Apr 2026 05:51:57 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Disney-plus-on-mobile/m-p/5264284#M23481 Westsussexuser 2026-04-29T05:51:57Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Disney-plus-on-mobile/m-p/5264835#M23491 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4672397">@Westsussexuser</a></SPAN>, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141</A> Thanks, Becca.<BR />&nbsp;</P> Wed, 29 Apr 2026 17:57:06 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Disney-plus-on-mobile/m-p/5264835#M23491 arcadeavenger 2026-04-29T17:57:06Z