topic Re: Website crashing in Mobile Apps & Websites

Website crashing

Tania30 — Fri, 24 Apr 2026 11:24:55 GMT

I've been trying to buy a laptop for the past 24 hours but every time I try to check out the website crashes and says technical error. I've tried different devices and clearing cookies but it doesn't work. Anyone else experiencing this or know what to do?

Re: Website crashing

Annie+UK — Fri, 24 Apr 2026 11:27:47 GMT

Have you tried:

Running in a private window
Running with all addons disabled

Re: Website crashing

Tania30 — Fri, 24 Apr 2026 13:29:12 GMT

Yes I've tried both and still does not work. Very frustrating.

Re: Website crashing

Annie+UK — Fri, 24 Apr 2026 13:33:44 GMT

Are you using a VPN?

Re: Website crashing

Tania30 — Fri, 24 Apr 2026 13:37:19 GMT

No I'm not do I need to be?

Re: Website crashing

Annie+UK — Fri, 24 Apr 2026 13:57:03 GMT

No, VPN cause issues with Sky

You could try using mobile internet on a phone/tablet to bypass your home broadband

Re: Website crashing

Tania30 — Fri, 24 Apr 2026 14:36:34 GMT

Thanks, I've tried everything and it's still not working so I'm taking my money elsewhere. Thanks for your help!