topic Re: On-line Sky TV news error in Mobile Apps & Websites

On-line Sky TV news error

Pentode — Wed, 08 Apr 2026 18:28:07 GMT

I can't watch Sky on-line TV news. The error message is-:

Access Denied

You don't have permission to access "https://news.sky.com/uk" on this server.

Reference #18.6e3f655f.1775672675.a1db5c3

https://errors.edgesuite.net/18.6e3f655f.1775672675.a1db5c3

It was working fine yesterday 7 April 2026. Any help please?

Re: On-line Sky TV news error

caesarome — Wed, 08 Apr 2026 18:32:09 GMT

@Pentode

How you you trying to watch Sky News online, via the Sky News website or something like Sky Go ?

Re: On-line Sky TV news error

Pentode — Wed, 08 Apr 2026 20:30:28 GMT

Hi, thank you for prompt reply.

I 'view' Sky News on the Internet website, today I started to get the above error. I'm running W7 pro 64bit with Firefox 115.33 ESR.... BBC New's works fine along with many other websites, just Sky News website is giving a 'No access error'

Dave

Re: On-line Sky TV news error

caesarome — Wed, 08 Apr 2026 21:07:07 GMT

@Pentode

Not sure what website you are using but this one is working for me:

https://news.sky.com/watch-live

Are you using an advert blocker or VPN with Firefox that could be causing this issue.

Re: On-line Sky TV news error

Pentode — Wed, 08 Apr 2026 21:42:47 GMT

That link sure does work BUT if I click a link, say, 'Politics' or 'World' for example I get-:

Access Denied

You don't have permission to access "https://news.sky.com/world" on this server.

Reference #18.b5b0f748.1775684406.70541e8

https://errors.edgesuite.net/18.b5b0f748.1775684406.70541e8

I always used https://news.sky.com/uk that led directly to the error message

Dave

Re: On-line Sky TV news error

caesarome — Thu, 09 Apr 2026 04:36:14 GMT

@Pentode wrote:

That link sure does work BUT if I click a link, say, 'Politics' or 'World' for example I get-:

They do work for me as they go to these links:

https://news.sky.com/politics

https://news.sky.com/world

So can you access them via these two ?

Re: On-line Sky TV news error

Pentode — Thu, 09 Apr 2026 09:40:52 GMT

No, sorry they won't open I get the error. The link you gave opens it is only when I try to click a link on that page i.e If I click Politics, World or what ever link I get 'barred', now then if |I click the Sky UK link as I've always done I get the error streight away, clicking the link you gave opens the page but clicking ANY link on the page gives me the error.

Now then late last night I Googled https://errors.edgesuite.net it appears ther culprit is Microsoft Edge which is not installed as I use Firefox.

When time permits I've a spare SSD and will iinstall Linux Mint see how that goes, I know Win 7 is an oldie, it does what I want it to do and my PCB cad., But this is the only problem I have with it, all others are fine.

Should I manage to sort it I'll report back, just got to thank you for your perseverance in the matter, it's very good of you.

Dave

Re: On-line Sky TV news error

Ian___H — Thu, 09 Apr 2026 13:22:34 GMT

I'm encountering the same, from about the same time as you have said (sometime on the 7th). Edgesuite is nothing to do with microsoft but is Akamai's edge routing provider (like cloudflare) which is preventing access. I too, can visit the main news.sky.com site, but subsequent pages through the error. I'm currently using Brave on a windows 11 pro box (same issue from 2 different locations/IPs actually, though the same browser config). I suspect that there's an extension or privacy setting that akamai doesn't like and thinks that we're bots... but at the cost of privacy... I'll just read the BBC news site instead.

Re: On-line Sky TV news error

Pentode — Thu, 09 Apr 2026 15:16:14 GMT

Ah.... I thought it was just me, thanks for letting us know. It was late and I did think it was linked to Edge, I did contact them about it, hope I'm not barking up the wrong tree...! If you got to MS Edge website they to had a lot of trouble like this, it was that what made me surggest MS Edge..

Dave

Re: On-line Sky TV news error

Ian___H — Thu, 09 Apr 2026 16:00:35 GMT

Steered well clear of any kinda of MS browser since IE5 😃

I tried a 'guest profile' in brave (so that it didn't load my default profile settings/extensions) and that gets me access, so it's definitely something being "fingerprinted" that Sky has enabled within their Akamai settings (Akamai themselves won't decide to block access, it'll be the customer (Sky) ruleset). Could be something like aggressive fingerprint blocking, or the canvas block extension I'm running, haven't gone through all of the stuff, but might give you something to go on Dave if you're interested in trying to resolve the issue if you're using certain extensions in Firefox.

I tried accessing it with Waterfox which I have pretty locked down and using various extensions, and that's working fine still too.

You might be able to try with the 'Private browsing window' option in Firefox to see if that affects your access (depending on if/what extensions you have allowed access top private browsing), just to see if it's your browser or IP address. You can also use this site: https://www.akamai.com/us/en/clientrep-lookup/ to check your IP address' reputation with Akamai in general.

Hope the info helps a bit.

Re: On-line Sky TV news error

Pentode — Thu, 09 Apr 2026 20:38:47 GMT

Hi Ian_H

Yes tried Private browsing mode and that didn't work, thanks for that link, I've just tried it and I'm OK. Tell you what, I have Windows update turned well and truly off BUT not by me, they were turned back on twice with files ready for booting.... I deleted them and the folder. I stopped using MS browser, after experience with Internet Exploder as I call it. No more MS for me thanks . Just had a brain wave..... I could use Win 7 but it doesn't HAVE to be on-line does it, not for what I want it for.

Thanks again. Dave

Re: On-line Sky TV news error

Pentode — Sat, 11 Apr 2026 17:53:09 GMT

Is there no one that can help here?

Re: On-line Sky TV news error

jubs15 — Sun, 12 Apr 2026 07:26:57 GMT

I'm getting exactly the same problem, Chrome on Windows 10 PC. The Sky News website was perfectly OK before yesterday, but I wouldn't be surprised if something like Cloudflare is the culprit as I have various sites that no longer work for me because of that thing. Sky News has been my go-to site for years, but it looks like I'll have to go elsewhere. The irony is that my broadband is with Sky, so presumably it can't be my IP address that's the issue.

Re: On-line Sky TV news error

Pentode — Sun, 12 Apr 2026 08:38:46 GMT

Thanks jubs15

Something funny going on here, I click the lock symbol in the header it says connection secure underneath it says Mozilla certificate issuer not recognised by Mozilla....?

Wonder if you care to check yours, I appreciate it's a different platform...... like on here I'm having great difficulty in rersolving this, like you I've been using Sky News for years.... seems they put the boot in here and doing nothing about it? In fact I'm getting sick of Sky TV, repeat after repeat after repeat, time to send em' packing is my way of thinking...!

Dave

Re: On-line Sky TV news error

Pentode — Sun, 12 Apr 2026 09:36:32 GMT

Sorted...!

What I did was to install 'User swithing agent' https://addons.mozilla.org/firefox/addon/uaswitcher

I don't know if it works or there's one for other platforms. At first I thought it wasn't working - no i-con, it was being hidden in the three bar drop down menu on top right hand side.

Dave

Re: On-line Sky TV news error

Richard6172 — Sat, 25 Apr 2026 01:35:02 GMT

All links to sky died around that time here. Not really a common theme to be seen. On on a win7 machine, with firefox or oprah, or using the onion network. My phones okay, but hot spotting for my PC, makes no difference for it. So it's not my connections, it's my PC. But private FF, just FF, oprah or stripped back FF for onion, all fail. People on this thread have different OS's doing it. I don't think it's that they recognise me. Cloudflare and such, never pin me down. I think it's that I'm not an open book to them. Least that's all I can think, after reading this thread.. brb.. need to download a dull browser and let the world find me.. No thinking about that, I have done a great job for years. Sky just isn't worth giving myself up for. Not when I don't even know if it's a fix.

Come on Sky. What did you do. Just tell us, instead of producing pages with no searchable substance