Unable to access Sky VIP

MuppetDance — Mon, 30 Mar 2026 00:02:42 GMT

I am unable to access the Sky VIP section of the Sky Mobile app since the clocks went forward. The error message I receive is

Sorry, something went wrong. Please try logging out of the app and back in again. Also check your date & time settings are correct on your device.

Error code: D-allcomps-12239031828909242132646-f6771dd33315ceee1850e869f7da4b6d6311a38c2795f133e0f0bbf96af7b848-********. (Digits redacted due to form submission error)

The time on my device is automatically set and is correct.

Re: Unable to access Sky VIP

caesarome — Mon, 30 Mar 2026 04:37:02 GMT

@MuppetDance

Have you tried deleting the app, rebooting your device then installing it again ?

topic Unable to access Sky VIP in Mobile Apps & Websites

Unable to access Sky VIP

Re: Unable to access Sky VIP