topic Re: Sky commuity via app in Mobile Apps & Websites

Sky commuity via app

Yoghurt — Wed, 11 Mar 2026 22:20:26 GMT

Can't access sky community via my sky app keeps saying error whenever I try and access sky community today the only way I can get onto sky community is via safari or internet

Re: Sky commuity via app

caesarome — Wed, 11 Mar 2026 22:55:46 GMT

@Yoghurt

I see the same in that there is a 403 Error that the request could not be satisfied.

Re: Sky commuity via app

Yoghurt — Thu, 12 Mar 2026 06:29:13 GMT

@caesarome Still the same

Re: Sky commuity via app

Samraj — Thu, 12 Mar 2026 09:35:04 GMT

@Yoghurt, do you mind sharing how you'd typically get to Sky Community from the My Sky app?

Re: Sky commuity via app

SKY1992bf — Thu, 12 Mar 2026 09:39:41 GMT

@Samraj wrote:
@Yoghurt, do you mind sharing how you'd typically get to Sky Community from the My Sky app?

@Yoghurt I wasn't aware you could, so as @Samraj mentioned is it possible for you share how you normally achieve this

Re: Sky commuity via app

caesarome — Thu, 12 Mar 2026 09:40:47 GMT

@Samraj

It took me a while to find it so on the main page select Get Help > Need More Help > Go to Sky Community.

Re: Sky commuity via app

SKY1992bf — Thu, 12 Mar 2026 09:44:29 GMT

@Samraj Following @caesarome instructions above I get the same error

Re: Sky commuity via app

Yoghurt — Thu, 12 Mar 2026 09:48:27 GMT

@Samraj Go to get help and type in sky community

Re: Sky commuity via app

Samraj — Thu, 12 Mar 2026 14:20:21 GMT

Hi, everyone.

Thank you for bringing attention to this issue.

Your feedback has been shared with the My Sky team for them to investigate.

For now, I'll mark this post as the answer for everyone's awareness.

Re: Sky commuity via app

Samraj — Mon, 30 Mar 2026 13:52:12 GMT

Hi, everyone.

I can confirm that this should now be fixed.

Thank you.

Re: Sky commuity via app

Yoghurt — Mon, 30 Mar 2026 16:10:33 GMT

Will try going on via app and see if it works

Re: Sky commuity via app

caesarome — Mon, 30 Mar 2026 16:31:16 GMT

@Yoghurt @Samraj

It is working for me now.

Re: Sky commuity via app

SKY1992bf — Mon, 30 Mar 2026 16:48:43 GMT

@Yoghurt @Samraj it's working for me as well

Re: Sky commuity via app

Yoghurt — Mon, 30 Mar 2026 17:38:41 GMT

Yes it's working