https://helpforum.sky.com/t5/Mobile-Apps-Websites/Error-message-when-trying-to-view-messages/m-p/5213689#M22628 <P>Did you manage to resolve this I'm getting same error?</P> Mon, 16 Feb 2026 18:57:25 GMT Stuster+9390 2026-02-16T18:57:25Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Error-message-when-trying-to-view-messages/m-p/5116394#M21111 <P>Hi everyone,</P><P>&nbsp;</P><P>im in desperate need to try and access my messages on the Sky App as I have broadband due.</P><P>&nbsp;</P><P>please see screenshot of message, any help?&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_9407.png" style="width: 1170px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/113910i93798E034ADA1926/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_9407.png" alt="IMG_9407.png" /></span></P><P> </P> Wed, 15 Oct 2025 14:50:44 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Error-message-when-trying-to-view-messages/m-p/5116394#M21111 Laurensmith97 2025-10-15T14:50:44Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Error-message-when-trying-to-view-messages/m-p/5116428#M21112 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4506235">@Laurensmith97</a>&nbsp;</P> <P>Are you logged in with the correct details so your main Sky ID and not anything else ?</P> Wed, 15 Oct 2025 15:26:40 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Error-message-when-trying-to-view-messages/m-p/5116428#M21112 caesarome 2025-10-15T15:26:40Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Error-message-when-trying-to-view-messages/m-p/5213689#M22628 <P>Did you manage to resolve this I'm getting same error?</P> Mon, 16 Feb 2026 18:57:25 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Error-message-when-trying-to-view-messages/m-p/5213689#M22628 Stuster+9390 2026-02-16T18:57:25Z