Can only see my Sky Mobile info on MySky app. Can't see my Sky broadband info on my App

Carla88 — Thu, 05 Feb 2026 15:27:09 GMT

I previously (and still currently) have Sky Mobile. I can see all my Sky Mobile info on MySky app.

I recenly got Sky Broadband.

However, I can only see my Sky Mobile info on my app. There is no sign of my Sky Broadband (e.g. contract, billing, etc) anywhere on MySky app.

How do I add My Sky Broadband to MySky app?

Re: Can only see my Sky Mobile info on MySky app. Can't see my Sky broadband info on my App

caesarome — Thu, 05 Feb 2026 16:09:38 GMT

Try following this help guide which should take you through what you need to do: