topic Re: Cannot access my vue tikts in Mobile Apps & Websites

Cannot access my vue tikts

Cheeks1 — Sun, 01 Feb 2026 14:56:01 GMT

I am a silver vip member sine January 2025. I am not able to access my vue tickets for this February 2026.

Am I still entitled?

Re: Cannot access my vue tikts

caesarome — Sun, 01 Feb 2026 16:03:03 GMT

@Cheeks1 wrote:

Am I still entitled?

If you are a paying Sky Movies customer then yes you are still entitled.

In the VIP section scroll right to the bottom, then scroll the tile to the left as that is where the Vue tickets can be found.

Finding my vue tickts.

Cheeks1 — Thu, 05 Feb 2026 00:04:45 GMT

Thanks for your help, swiping sideways helped.

Vue Tickets with Sky Cinema not appearing on APP

rpjray — Fri, 06 Feb 2026 18:06:15 GMT

Cinema tickets for VUE no longer appearing on APP. I have reinstalled & that did not work.

Re: Vue Tickets with Sky Cinema not appearing on APP

GD1 — Fri, 06 Feb 2026 19:03:41 GMT

@rpjray Please see the post marked as answer

Re: Vue Tickets with Sky Cinema not appearing on APP

rpjray — Fri, 06 Feb 2026 22:29:18 GMT

It does not show on the app. There is something wrong somewhere. If only Sky would communicate or investigate. I will just cancel my cinema suscription if denied tickets two months in a row.

Diamond member with sky cinema vue ticket button missing.

Salisburyoldboy — Sat, 07 Feb 2026 09:15:36 GMT

Vue tickets button missing from app.deleated app and reinstalled still not any where in app Diamond member with sky cinema in my package.Vue button was available and tickets used last month December 2025 and previously.

Re: Sky vue tickets not showing

Julie+U — Sat, 07 Feb 2026 10:03:09 GMT

I'm having the same issue, I'm a sky movies subscriber and have deleted/re-installed the app but still no option for the vue tickets. Previous threads say they have moved back to their original location but I don't know where this is?

Re: Sky vue tickets not showing

caesarome — Sat, 07 Feb 2026 10:22:06 GMT

@Julie+U

I have moved your post for that 2024 topic to this recent one. If you go back up the page to the post marked as the answer my post explains how to find them.

Re: Cannot access my vue tikts

rpjray — Sat, 07 Feb 2026 10:42:37 GMT

Many thanks - I discovered it by accident last night by relentlessly swiping left & right. I have no idea why Sky chooses to effectively hide this part of the Cinema subscription. Why not a simple link!

Re: Diamond member with sky cinema vue ticket button missing.

rpjray — Sat, 07 Feb 2026 10:45:11 GMT

So the answer is to swipe. You would think Sky would give instuctions on the App!