topic Unable to watch Paramount + in Mobile Apps & Websites

Unable to watch Paramount +

maryamijames — Sat, 11 Jan 2025 16:22:49 GMT

I cannot access {Paramount +

Re: Unable to watch Paramount +

SKY1992bf — Sat, 11 Jan 2025 16:25:58 GMT

@maryamijames it's not available via sky go (the board you have posted on), you need to be using the official paramount plus app

Re: Unable to watch Paramount +

caesarome — Sat, 11 Jan 2025 16:39:34 GMT

@maryamijames

Are you trying to access it on Sky Go or on somethng else ?

Re: Unable to watch Paramount +

maryamijames — Mon, 13 Jan 2025 08:20:50 GMT

Thanks to the guys that replied.

I contacted SKY on Friday 10th January. They could not resolve my problem and told me they would call back Saturday, 11th January. Glad I never held my breath waiting for them to replay, |(still waiting) as its still not resolved ( Monday 13th) I have SKY cinema and should receive Paramount + free.

Shocking service, but they are glad to take my subscription every month on the dot.

Again, thanks to all that replied, but I'm going to leave SKY.

Re: Unable to watch Paramount +

Smervus — Tue, 21 Jan 2025 15:00:06 GMT

I am also having the same issue.

It's says I'm all set. Please log in to access.

I log in with my Sky account but it does not recognise me. I used this service months ago and I had no issues. No login was required as it automatically knew I had free access. Now it's asking me to log in.

Re: Unable to watch Paramount +

Lainy6 — Sat, 31 Jan 2026 10:10:54 GMT

Same problems go to Paramount+ but not recognising Sky as an option to view. Says I'm logged in and an error code appears. Been like this for a fortnight. Going to try contacting Sky but don't hold your breath!!!!

Re: Unable to watch Paramount +

ClaireD2012 — Sat, 31 Jan 2026 10:26:08 GMT

Same issue here. When I open the app it's a German welcome screen! Can't login, can't activate account- can't think of anything else to try?

Re: Unable to watch Paramount +

S+Robertson — Sat, 31 Jan 2026 12:52:12 GMT

I've had the same issues with Paramount plus with it not connecting to through my TV app, I've rang sky customer services over 4 times , emailed them with the issue also spoke to paramount I've tried every way of activating account with the sky technical advisor but nothing?