https://helpforum.sky.com/t5/Mobile-Apps-Websites/Sky-VIP/m-p/5170710#M22043 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4265176">@Mash691</a>&nbsp;</P> <P>Have you made sure the app is up to date and/or deleted it then installed it again ?</P> Thu, 18 Dec 2025 21:33:42 GMT caesarome 2025-12-18T21:33:42Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Sky-VIP/m-p/5170669#M22042 <P>I've been with Sky for a year and had been able to access the VIP rewards area. However recently I am unable to view anything and it just loops asking me to click on an option but it just flips back to the prior option. Any suggestions?</P> Thu, 18 Dec 2025 20:38:55 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Sky-VIP/m-p/5170669#M22042 Mash691 2025-12-18T20:38:55Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Sky-VIP/m-p/5170710#M22043 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4265176">@Mash691</a>&nbsp;</P> <P>Have you made sure the app is up to date and/or deleted it then installed it again ?</P> Thu, 18 Dec 2025 21:33:42 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Sky-VIP/m-p/5170710#M22043 caesarome 2025-12-18T21:33:42Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Sky-VIP/m-p/5170713#M22045 <P>I've deleted and reinstalled the app. As well as soft reboot my phone</P> Thu, 18 Dec 2025 21:36:52 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Sky-VIP/m-p/5170713#M22045 Mash691 2025-12-18T21:36:52Z