https://helpforum.sky.com/t5/Mobile-Apps-Websites/SKY-VIP-email-issues/m-p/5146984#M21710 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4541125">@CarrieI</a>&nbsp;</P> <P>Try using any other email address so you can get to the next page then change it back to your usual email before submitting.</P> Thu, 20 Nov 2025 19:37:02 GMT caesarome 2025-11-20T19:37:02Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/SKY-VIP-email-issues/m-p/5146975#M21704 <P>Annoying recurring issue on the ticket ballots in the Sky VIP.&nbsp;</P><P>When I try to apply for a ballot I get an error message 'The email address you entered is already registered.'</P><P>&nbsp;</P><P>I am able to enter competitions but not the ballots for Tickets / days out.&nbsp;<BR /><BR /></P><P>Please help, I have logged out and updated the app but still it does not work, how do I resolve?&nbsp;</P><P>&nbsp;</P> Thu, 20 Nov 2025 19:28:32 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/SKY-VIP-email-issues/m-p/5146975#M21704 CarrieI 2025-11-20T19:28:32Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/SKY-VIP-email-issues/m-p/5146984#M21710 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4541125">@CarrieI</a>&nbsp;</P> <P>Try using any other email address so you can get to the next page then change it back to your usual email before submitting.</P> Thu, 20 Nov 2025 19:37:02 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/SKY-VIP-email-issues/m-p/5146984#M21710 caesarome 2025-11-20T19:37:02Z