topic Re: Sky vip in Mobile Apps & Websites

Sky vip

Lucy- — Sun, 16 Nov 2025 10:44:53 GMT

I purchased the sky stream box a couple of months ago and totally forgot about the sky vip rewards until my son just reminded me about the 2 free cinema tickets every month. I just went to find them on the app and it says join so I clicked join and then view my rewards and its just taking me back to the join screen. Unsure what to do or how to get my rewards? Can't find anything on Google or here that helps. Thanks

Re: Sky vip

lettice — Sun, 16 Nov 2025 12:25:24 GMT

You need to download the MySky app and login with your skyid.

If you have not downloaded it, details here;

https://www.sky.com/help/sky-apps/sky-app/my-sky-app/articles/my-sky-app

All about the Sky VIP Vue cinema tickets here

https://www.sky.com/help/articles/sky-cinema-vue-tickets

Re: Sky vip

caesarome — Sun, 16 Nov 2025 12:10:46 GMT

@Lucy- wrote:
I just went to find them on the app and it says join so I clicked join and then view my rewards and its just taking me back to the join screen. Unsure what to do or how to get my rewards?

Have you installed the MySky app on your mobile, if so go to the VIP section and you should see the tickets right at the bottom after scrolling down.

Re: Sky vip

Lucy- — Mon, 17 Nov 2025 08:18:12 GMT

Thank you for the reply. Yes I have downloaded the my sky app I did when I first got the sky stream. I clicked on the vip in the bottom right and it came up to click more info so I did then pressed join and then it loaded a page that said view rewards or ill look later I've clicked both options multiple times and each time it just takes me back to the join button page again. I've tried uninstall ing the app and reinstalled it again but it did the same thing.