https://helpforum.sky.com/t5/Mobile-Apps-Websites/VIP-App-issue/m-p/5133580#M21503 <P>I've been trying to apply for competitions to win tickets for shows and prizes but when I have entered my email address, first name and surname it is stating "email already registered with account". It is registered but how are you meant to apply to enter the ballots if this keeps coming up?&nbsp;<BR /><BR /></P><P>Virtual assistant has not been able to help. Please can anyone assist?</P> Wed, 05 Nov 2025 13:18:30 GMT MRFB0509 2025-11-05T13:18:30Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/VIP-App-issue/m-p/5133580#M21503 <P>I've been trying to apply for competitions to win tickets for shows and prizes but when I have entered my email address, first name and surname it is stating "email already registered with account". It is registered but how are you meant to apply to enter the ballots if this keeps coming up?&nbsp;<BR /><BR /></P><P>Virtual assistant has not been able to help. Please can anyone assist?</P> Wed, 05 Nov 2025 13:18:30 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/VIP-App-issue/m-p/5133580#M21503 MRFB0509 2025-11-05T13:18:30Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/VIP-App-issue/m-p/5133590#M21504 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4526314">@MRFB0509</a>&nbsp;</P> <P>Try using any other email address so you can get to the next page then change it back to your usual email before submitting.</P> Wed, 05 Nov 2025 13:25:08 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/VIP-App-issue/m-p/5133590#M21504 caesarome 2025-11-05T13:25:08Z