https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-sky-app/m-p/5122715#M21308 <P>I've recently had a new phone and switch everything over . However my sky app is not accepting my post code and I can't see any of my bills etc&nbsp;</P> Wed, 22 Oct 2025 17:11:01 GMT Bev1404 2025-10-22T17:11:01Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-sky-app/m-p/5122715#M21308 <P>I've recently had a new phone and switch everything over . However my sky app is not accepting my post code and I can't see any of my bills etc&nbsp;</P> Wed, 22 Oct 2025 17:11:01 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-sky-app/m-p/5122715#M21308 Bev1404 2025-10-22T17:11:01Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-sky-app/m-p/5122752#M21309 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4513625">@Bev1404</a>&nbsp;</P> <P>Are you logged in with the correct ID or email address ?</P> Wed, 22 Oct 2025 18:19:13 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-sky-app/m-p/5122752#M21309 caesarome 2025-10-22T18:19:13Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-sky-app/m-p/5122856#M21310 <P>Hi ya erm I think so it just ask for my postcode and then says it's not recognised x</P> Wed, 22 Oct 2025 19:50:11 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-sky-app/m-p/5122856#M21310 Bev1404 2025-10-22T19:50:11Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-sky-app/m-p/5122907#M21311 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4513625">@Bev1404</a>&nbsp;</P> <P>In that case you will either have to call Sky or use one of the social media links to get in touch with them about this.</P> Wed, 22 Oct 2025 20:54:45 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-sky-app/m-p/5122907#M21311 caesarome 2025-10-22T20:54:45Z