topic Re: My Sky app in Mobile Apps & Websites https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-app/m-p/5119497#M21182 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4509409">@Dhands1</a>&nbsp;</P> <P>A not authorised message can be caused by using a VPN so if you try disabling it.</P> Sun, 19 Oct 2025 11:17:37 GMT caesarome 2025-10-19T11:17:37Z My Sky app https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-app/m-p/5074994#M20345 <P>I tried to use the My Sky app but is saying I dont have the authority to sign in, anyone else had this?</P> Tue, 02 Sep 2025 09:21:53 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-app/m-p/5074994#M20345 MBB 2025-09-02T09:21:53Z Re: My Sky app https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-app/m-p/5076692#M20372 <P>Yes i see this today,it was working fine then i was logged out and cant log back in</P><P>Tried a few times then i eventually got a message saying there were technical difficulties,then that message now changed to&nbsp; hang on we're under maintenance so i guess something going on at skys end and hopefully they finish whatever they are doing soon.</P><P>I couldnt even log into my account online at one point and also couldnt log into this forum</P> Thu, 04 Sep 2025 10:17:31 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-app/m-p/5076692#M20372 mc321 2025-09-04T10:17:31Z Re: My Sky app https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-app/m-p/5076742#M20376 <P>Yeah, mine is exactly the same. Annoying!!</P> Thu, 04 Sep 2025 11:20:01 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-app/m-p/5076742#M20376 MBB 2025-09-04T11:20:01Z Re: My Sky app https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-app/m-p/5119460#M21181 <P>I'm having this issue. Has anyone's been fixed yet or still saying not authorised?</P> Sun, 19 Oct 2025 10:49:41 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-app/m-p/5119460#M21181 Dhands1 2025-10-19T10:49:41Z Re: My Sky app https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-app/m-p/5119497#M21182 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4509409">@Dhands1</a>&nbsp;</P> <P>A not authorised message can be caused by using a VPN so if you try disabling it.</P> Sun, 19 Oct 2025 11:17:37 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-Sky-app/m-p/5119497#M21182 caesarome 2025-10-19T11:17:37Z