https://helpforum.sky.com/t5/Mobile-Apps-Websites/Issue-with-MySky-app-cant-click-continue/m-p/5113661#M21073 <P>On the app under the banner "My Package" I cant click continue where it says "Renew your contracts" (screenshot below).</P><P>&nbsp;</P><P>I have:</P><P>- cleared my cache</P><P>- uninstalled and installed the app</P><P>- restarted my phone&nbsp;</P><P>&nbsp;</P><P>I don't know how to get to this part on the website, can only find it on the app?</P><P>&nbsp;</P><P>Any other tips would be helpful&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000041100.jpg" style="width: 1080px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/113820iE0BFBBE5B8DB2DAC/image-size/medium?v=v2&amp;px=400" role="button" title="1000041100.jpg" alt="1000041100.jpg" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">1000041100.jpg</span></span></P><P> </P> Sun, 12 Oct 2025 07:33:54 GMT Coraleva 2025-10-12T07:33:54Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Issue-with-MySky-app-cant-click-continue/m-p/5113661#M21073 <P>On the app under the banner "My Package" I cant click continue where it says "Renew your contracts" (screenshot below).</P><P>&nbsp;</P><P>I have:</P><P>- cleared my cache</P><P>- uninstalled and installed the app</P><P>- restarted my phone&nbsp;</P><P>&nbsp;</P><P>I don't know how to get to this part on the website, can only find it on the app?</P><P>&nbsp;</P><P>Any other tips would be helpful&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000041100.jpg" style="width: 1080px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/113820iE0BFBBE5B8DB2DAC/image-size/medium?v=v2&amp;px=400" role="button" title="1000041100.jpg" alt="1000041100.jpg" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">1000041100.jpg</span></span></P><P> </P> Sun, 12 Oct 2025 07:33:54 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Issue-with-MySky-app-cant-click-continue/m-p/5113661#M21073 Coraleva 2025-10-12T07:33:54Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Issue-with-MySky-app-cant-click-continue/m-p/5113694#M21074 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3290868">@Coraleva</a>&nbsp;</P> <P>If the button isn't work thenj all you can do is to contact Sky about this by calling or using the social media links at the bottom of this page.</P> Sun, 12 Oct 2025 08:44:26 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Issue-with-MySky-app-cant-click-continue/m-p/5113694#M21074 caesarome 2025-10-12T08:44:26Z