https://helpforum.sky.com/t5/Mobile-Apps-Websites/Sky-app-does-not-show-my-tv-and-broadband-details/m-p/5105616#M20970 <P>Hi I have noticed for the past week that when I go into my Sky app it only shows my mobile devices but not my tv /broadband packages it doesn't even show it in the billing. I rang Sky they told me it should be fixed within a day but &nbsp;3 days later it is still the same. Can anyone help?&nbsp;</P> Fri, 03 Oct 2025 18:15:55 GMT Elmina75 2025-10-03T18:15:55Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Sky-app-does-not-show-my-tv-and-broadband-details/m-p/5105616#M20970 <P>Hi I have noticed for the past week that when I go into my Sky app it only shows my mobile devices but not my tv /broadband packages it doesn't even show it in the billing. I rang Sky they told me it should be fixed within a day but &nbsp;3 days later it is still the same. Can anyone help?&nbsp;</P> Fri, 03 Oct 2025 18:15:55 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Sky-app-does-not-show-my-tv-and-broadband-details/m-p/5105616#M20970 Elmina75 2025-10-03T18:15:55Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Sky-app-does-not-show-my-tv-and-broadband-details/m-p/5105627#M20971 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4493578">@Elmina75</a>&nbsp;wrote:<BR /> <P>I rang Sky they told me it should be fixed within a day&nbsp;</P> <HR /></BLOCKQUOTE> <P>That appears to be something they will say when they do not know how to fix an issue such as this.</P> <P>&nbsp;</P> <P>Have you linked your TV/Broadband account to the same primary Sky ID that your mobile account should be linked to as per this:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/help/articles/sky-id-cant-access-all-my-services" target="_blank">https://www.sky.com/help/articles/sky-id-cant-access-all-my-services</A></P> Fri, 03 Oct 2025 18:29:49 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Sky-app-does-not-show-my-tv-and-broadband-details/m-p/5105627#M20971 caesarome 2025-10-03T18:29:49Z