topic Re: Sky VIP Sports Tickets menu missing in Mobile Apps & Websites

Sky VIP Sports Tickets menu missing

mattymc — Tue, 24 Jun 2025 15:51:59 GMT

Hello folks. Can you do me a favour and check whether the sports tickets menu on Sky VIP has also gone missing for you? I haven't been able to locate mine for two days. I need to know whether it's a me problem or a generalised problem.

Re: Sky VIP Sports Tickets menu missing

Anonymous — Tue, 24 Jun 2025 16:05:08 GMT

@mattymc Not in my VIP tab either. Maybe there's just no events being offered at the moment?

Re: Sky VIP Sports Tickets menu missing

Muttywhitedog — Tue, 24 Jun 2025 17:43:51 GMT

Disappeared from mine too on 22 June and there were plenty of events with closing dates well beyond that date. I've tried contacting sky but their Bots block me getting to a human!

Sky VIP - sports ballots has disappeared

MT110 — Tue, 24 Jun 2025 22:40:46 GMT

For some reason, there are now no sports ballots on my Sky VIP

Re: Sky VIP Sports Tickets menu missing

Anonymous — Wed, 25 Jun 2025 07:58:41 GMT

@mattymc I had a thought: maybe it's just been removed temporarily to update now the new season football fixtures have been announced in England and Scotland?

Re: Sky VIP Sports Tickets menu missing

andybigkid — Wed, 25 Jun 2025 12:30:04 GMT

I also noticed it went missing a couple of days ago! I was trying to see when the ballot I had entered for cricket tickets was ending.

Re: Sky VIP Sports Tickets menu missing

Marko79 — Wed, 25 Jun 2025 14:07:33 GMT

Mine gone too....I've entered tickets for Rugby League and Cricket and I want to check it...also does anyone ever receive the conformation email or do you just have to check through the app.

Re: Sky VIP Sports Tickets menu missing

andybigkid — Wed, 25 Jun 2025 16:19:27 GMT

On the few occasions I have been successful in a ballot, I have received a 'congratulations' confirmation email 👍

Re: Sky VIP Sports Tickets menu missing

KevNewMedia — Thu, 26 Jun 2025 06:59:31 GMT

Hi Everyone

Thank you for your posts and for being eagle eyed!

There’s something exciting coming your way. We’ve removed Sports tickets from the app while we prepare to launch some new, exclusive rewards for Sky Sports customers.

And don’t worry, any Sports tickets you’ve already booked are still valid. Just head to the My Sky app and look under VIP > Cinema Tickets or Shows & Attractions > My Bookings to check your details.

I'm going to mark this post as the current answer, so that everyone has the most up-to-date information.

Re: Sky VIP Sports Tickets menu missing

Anonymous — Thu, 26 Jun 2025 11:18:59 GMT

@KevNewMedia Constructive criticism here but it might be a good idea that when something like this is done Sky make a forum news post.

It helps the customer to know what the situation is and avoids the mess of the past few weeks when the Vue tickets were relocated onto a horizontal scroll menu before being restored to the vertical scroll menu!

access sky+ VIP

bungalow — Thu, 26 Jun 2025 15:12:02 GMT

All of a sudden I have no sports competitions and out of the blue i have been lucky in a ballot I did not enter. Since sky has no contact method I cant find out whathas happene

Re: access sky+ VIP

caesarome — Thu, 26 Jun 2025 15:21:16 GMT

@bungalow

I have moved your post from the Sky Go forum as it isn't related to that app to this topic where if you go back up the page you will see a post from a Sky Community Manager from this morning explaining what the issue is.

Re: Sky VIP Sports Tickets menu missing

Garyluke — Fri, 27 Jun 2025 06:39:11 GMT

When will this happen? Why wasn't a message put on the app ?
i suppose it can't be worse as me and my friends have never won a thing.

Re: Sky VIP Sports Tickets menu missing

HICKSY — Fri, 27 Jun 2025 11:05:57 GMT

So only sky sports customers are getting offers and no one else?? Not very VIP. Well done sky!!! Good way of retaining customers.

Re: Sky VIP Sports Tickets menu missing

MarkGoldsmith — Fri, 27 Jun 2025 11:19:11 GMT

@HICKSY wrote:
So only sky sports customers are getting offers and no one else?? Not very VIP. Well done sky!!! Good way of retaining customers.

In a way it makes sense. Looks at how you need to be a Sky Cinema customer to get Vue Cinema tickets. With that logic applied it makes sense for sports related rewards to be linked to Sky sports subscriptions.

Re: Sky VIP Sports Tickets menu missing

HICKSY — Fri, 27 Jun 2025 12:02:01 GMT

Thought Sky VIP was a reward for staying with Sky, obviously not

Re: Sky VIP Sports Tickets menu missing

Anonymous — Fri, 27 Jun 2025 12:23:46 GMT

@HICKSY I've never benefitted from the vast majority of the rewards offered. The one I could have used, free Premium Delivery for Glass Gen Two was launched a couple of weeks after I'd already taken delivery of it. DOH!

Sky Rewards

Deeksie67 — Sat, 28 Jun 2025 08:25:53 GMT

Where have the Sports ballots gone on My Sky Rewards been nothing on there since last week ???

Re: Sky VIP Sports Tickets menu missing

Deeksie67 — Sat, 28 Jun 2025 08:32:56 GMT

Cheers Kev !

Re: access sky+ VIP

Deeksie67 — Sat, 28 Jun 2025 08:35:04 GMT

How helpful you are.....not