https://helpforum.sky.com/t5/Mobile-Apps-Websites/Account-is-not-authorised-for-the-app/m-p/5086498#M20577 <P>I previously had full access to the Sky app for my account however I went to access it and I am getting the message 'your account is not authorised to access the my sky app' but I can access everything perfectly online&nbsp;</P> Mon, 15 Sep 2025 18:24:34 GMT rachel951 2025-09-15T18:24:34Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Account-is-not-authorised-for-the-app/m-p/5086498#M20577 <P>I previously had full access to the Sky app for my account however I went to access it and I am getting the message 'your account is not authorised to access the my sky app' but I can access everything perfectly online&nbsp;</P> Mon, 15 Sep 2025 18:24:34 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Account-is-not-authorised-for-the-app/m-p/5086498#M20577 rachel951 2025-09-15T18:24:34Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Account-is-not-authorised-for-the-app/m-p/5086529#M20580 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4477397">@rachel951</a>&nbsp;</P> <P>You will have to contact Sky about this so I would suggest using social media as there are links at the bottom of the page along with Facebook Messenger that you can use to contact Sky on about this,</P> Mon, 15 Sep 2025 18:47:40 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Account-is-not-authorised-for-the-app/m-p/5086529#M20580 caesarome 2025-09-15T18:47:40Z