topic Re: Sky vip autofill in Mobile Apps & Websites

Sky vip autofill

Bubbles7223 — Wed, 28 May 2025 17:39:39 GMT

I've had this issue now for years. My surname is wrong in sky vip autofill.

I've changed phones now 3 time over the last 6 years and the surname is always still wrong. It doesn't matter where I log in. Its always wrong. Has anyone ever been able to find the issue as to where it is? .

I've checked autofill etc..... its not there. Its only on sky vip competitions.

Re: Sky vip autofill

caesarome — Wed, 28 May 2025 18:40:11 GMT

@Bubbles7223

If the surname is wrong on your account itself, if it is then you will need to call Sky to get them to correct it for you.

Re: Sky vip autofill

Bubbles7223 — Wed, 28 May 2025 19:07:53 GMT

Its only the autofill on competition entries I once spelt my surname wrong.. fat fingers... now every competition entry has to be manually adjusted. The autofill on the sky page is wrong.

I've checked every phone etc I've even logged in on a PC... and guess what still wrong on there.

No idea where it is to even change it.

Re: Sky vip autofill

caesarome — Wed, 28 May 2025 19:16:31 GMT

Issues like this have been reported on here before and sadly I don't think anyone has posted a solution.

Re: Sky vip autofill

Bubbles7223 — Wed, 28 May 2025 19:20:00 GMT

I think you are right.

I posted a few years ago. Even had someone from the tech team try and help. Still nothing. I can't believe Sky still don't have a fix for this especially if people change their name when they get married. Seems daft.

Re: Sky vip autofill

Bubbles7223 — Tue, 02 Sep 2025 08:55:42 GMT

Did anyone ever come up with a solution to the autofill on sky vip competitions?

Re: Sky vip autofill

caesarome — Tue, 02 Sep 2025 09:15:33 GMT

@Bubbles7223

It might be worth using this email address to see if they can help you with this - support @ skyticketit.com (no spaces)