https://helpforum.sky.com/t5/Mobile-Apps-Websites/Unable-to-Login-to-MySky-on-iPad-Air/m-p/5074293#M20336 <P>I just bought an iPad Air, I restored all of my apps from my iCloud backup but when I try to login to MySky app, I get the following message:</P><P>&nbsp;</P><P>Failed to login, please try again.</P><P>&nbsp;</P><P>i deleted and reinstalled the MySky app but the problem persists.</P><P>&nbsp;</P><P>i am able to login to the app on my iPhone still and I deleted the PW that was stored in Google in case it was a PW issue, hoping that it would prompt me to enter the PW but I get the same error message.</P><P>&nbsp;</P><P>Has anyone else encountered this and how did you solve it?</P> Mon, 01 Sep 2025 13:47:47 GMT SupaSpurs 2025-09-01T13:47:47Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Unable-to-Login-to-MySky-on-iPad-Air/m-p/5074293#M20336 <P>I just bought an iPad Air, I restored all of my apps from my iCloud backup but when I try to login to MySky app, I get the following message:</P><P>&nbsp;</P><P>Failed to login, please try again.</P><P>&nbsp;</P><P>i deleted and reinstalled the MySky app but the problem persists.</P><P>&nbsp;</P><P>i am able to login to the app on my iPhone still and I deleted the PW that was stored in Google in case it was a PW issue, hoping that it would prompt me to enter the PW but I get the same error message.</P><P>&nbsp;</P><P>Has anyone else encountered this and how did you solve it?</P> Mon, 01 Sep 2025 13:47:47 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Unable-to-Login-to-MySky-on-iPad-Air/m-p/5074293#M20336 SupaSpurs 2025-09-01T13:47:47Z