topic Re: My sky won’t sign in in Mobile Apps & Websites https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-sky-won-t-sign-in/m-p/5074158#M20333 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3788829">@Nicb13</a>&nbsp;</P> <P>Are you using a VPN if so try disabling it.</P> Mon, 01 Sep 2025 12:23:08 GMT caesarome 2025-09-01T12:23:08Z My sky won’t sign in https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-sky-won-t-sign-in/m-p/5073972#M20329 <P>My sky keeps telling me I'm not authorised to sign in.</P> Mon, 01 Sep 2025 09:29:51 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-sky-won-t-sign-in/m-p/5073972#M20329 Nicb13 2025-09-01T09:29:51Z Re: My sky won’t sign in https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-sky-won-t-sign-in/m-p/5074071#M20330 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3788829">@Nicb13</a>&nbsp;wrote:<BR /><P>My sky keeps telling me I'm not authorised to sign in.</P><HR /></BLOCKQUOTE><P>App or browser?&nbsp; Have you tried both?</P> Mon, 01 Sep 2025 11:09:34 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-sky-won-t-sign-in/m-p/5074071#M20330 PandJ2020 2025-09-01T11:09:34Z Re: My sky won’t sign in https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-sky-won-t-sign-in/m-p/5074119#M20331 <P>I have used both, browser logs me in but then when I want to view my mobile upgrades same things it directs back to the app and says can access it&nbsp;</P> Mon, 01 Sep 2025 11:52:06 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-sky-won-t-sign-in/m-p/5074119#M20331 Nicb13 2025-09-01T11:52:06Z Re: My sky won’t sign in https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-sky-won-t-sign-in/m-p/5074158#M20333 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3788829">@Nicb13</a>&nbsp;</P> <P>Are you using a VPN if so try disabling it.</P> Mon, 01 Sep 2025 12:23:08 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-sky-won-t-sign-in/m-p/5074158#M20333 caesarome 2025-09-01T12:23:08Z Re: My sky won’t sign in https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-sky-won-t-sign-in/m-p/5074249#M20335 <P>No not using VPN</P> Mon, 01 Sep 2025 13:27:36 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/My-sky-won-t-sign-in/m-p/5074249#M20335 Nicb13 2025-09-01T13:27:36Z