topic Super 6 issue in Mobile Apps & Websites

Super 6 issue

HannahMoses — Thu, 21 Aug 2025 20:57:20 GMT

My super 6 keeps saying 'we are experiencing technical issues, and unable to proceed with your login. Please try again later'

it has been like this for a few days, is there an issue with the app or what can I do about this?

Re: Super 6 issue

caesarome — Thu, 21 Aug 2025 21:31:20 GMT

@HannahMoses

Try deleting the app and installing it and if this doesn't work then you will need to contact them about this so the contact options are at the bottom of this page:

https://super6.skysports.com/

Super6

Jimbo57 — Fri, 22 Aug 2025 07:17:46 GMT

Can't login to account, keeps saying there is technical issues.

Re: Super6

Annie+UK — Fri, 22 Aug 2025 08:13:17 GMT

Go to https://super6.skysports.com/ and use the Contact Us link at the bottom of the page for support

Super 6 issues cant log into my account

ld99 — Fri, 22 Aug 2025 13:28:35 GMT

Cant log into my account

Spoken with Chat agents and they say they have technical issues.

Thats over the last 8 days and still cant log in.

Re: Super 6 issues cant log into my account

GD1 — Fri, 22 Aug 2025 13:31:12 GMT

@ld99 This is a customer helps customer community for Sky TV, Broadband & Mobile, no here can help with Super6 account issues.

Re: Super 6 issue

Gabs2025 — Sun, 31 Aug 2025 14:30:28 GMT

Unable to log in as says everything is paused on my Super 6. Do not use Facebook but it appears it needs a flag on the account removing/resetting. How can this be done if I do not have Facebook please?

Re: Super 6 issue

caesarome — Sun, 31 Aug 2025 15:25:03 GMT

@Gabs2025

You need to follow the advice given here and contact Super6 about this.

Re: Super 6 issue

Call2Arms — Sat, 20 Sep 2025 09:57:52 GMT

I solved this by logging in via the website where it asks you to accept the latest terms and conditions. After this it worked in the app. Guess they need to fix the forced acceptance of terms and conditions in the app here.

Re: Super 6 issue

ie — Mon, 29 Sep 2025 13:14:14 GMT

I'm getting the same message. Contacted sky and they said I need to provide proof of id. I've have contracts with sky so this is bloody nonsense. I've used the app for years. I refuse to do what they ask as they already have all my details and collect money every month. I'm certainly cancelling my contracts when they are due for renewal. Apalling service.