https://helpforum.sky.com/t5/Mobile-Apps-Websites/Problem-ordering-on-mysky-app/m-p/5063780#M20017 <P>I am trying to order broadband through the mysky app. It gets through the process even telling my previous supplier I am leaving. Then when it asks me to confirm my details the email box is greyed out and flashing so I can't put through the actual order. Anyone know how to sort this? Thanks</P> Tue, 19 Aug 2025 20:14:34 GMT Siy07 2025-08-19T20:14:34Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Problem-ordering-on-mysky-app/m-p/5063780#M20017 <P>I am trying to order broadband through the mysky app. It gets through the process even telling my previous supplier I am leaving. Then when it asks me to confirm my details the email box is greyed out and flashing so I can't put through the actual order. Anyone know how to sort this? Thanks</P> Tue, 19 Aug 2025 20:14:34 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Problem-ordering-on-mysky-app/m-p/5063780#M20017 Siy07 2025-08-19T20:14:34Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Problem-ordering-on-mysky-app/m-p/5063793#M20018 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4457726">@Siy07</a>&nbsp;wrote:<BR /> <P>&nbsp;Anyone know how to sort this? Thanks</P> <HR /></BLOCKQUOTE> <P>Instead of using the app, can you use the website here:</P> <P>&nbsp;</P> <P><A href="https://www.sky.com/broadband" target="_blank">https://www.sky.com/broadband</A></P> <P>&nbsp;</P> <P>If not and the same happens then give Sky a call to get the order placed.</P> Tue, 19 Aug 2025 20:34:31 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Problem-ordering-on-mysky-app/m-p/5063793#M20018 caesarome 2025-08-19T20:34:31Z