https://helpforum.sky.com/t5/Mobile-Apps-Websites/Mysky-app-is-not-working/m-p/5055539#M19865 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4450697">@Bubbles_green</a>&nbsp;</P> <P>You will have to contact Sky about this so under “Need more help” should be the number to use:</P> <P><BR /><A href="https://www.sky.com/help" target="_blank">https://www.sky.com/help</A></P> <P><BR />Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone.</P> <P><BR />Sky Assistant is also available 24 hours a day on sky.com/help with rapid responses.</P> <P>&nbsp;</P> <P><BR />You can also contact Sky via social media:</P> <P><BR /><A href="https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295" target="_blank">https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295</A></P> Sat, 09 Aug 2025 04:33:57 GMT caesarome 2025-08-09T04:33:57Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Mysky-app-is-not-working/m-p/5055521#M19864 <P>It says "your account is not authorised..." on the Mysky app. How do we fix this? It's been like this for months.&nbsp;</P> Fri, 08 Aug 2025 23:28:36 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Mysky-app-is-not-working/m-p/5055521#M19864 Bubbles_green 2025-08-08T23:28:36Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Mysky-app-is-not-working/m-p/5055539#M19865 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4450697">@Bubbles_green</a>&nbsp;</P> <P>You will have to contact Sky about this so under “Need more help” should be the number to use:</P> <P><BR /><A href="https://www.sky.com/help" target="_blank">https://www.sky.com/help</A></P> <P><BR />Or via the phone 150 is the free number to use from a phone that has a Sky mobile sim in it or Sky Talk phone.</P> <P><BR />Sky Assistant is also available 24 hours a day on sky.com/help with rapid responses.</P> <P>&nbsp;</P> <P><BR />You can also contact Sky via social media:</P> <P><BR /><A href="https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295" target="_blank">https://helpforum.sky.com/t5/Online-Apps-Email/Want-to-private-message-Sky/ba-p/4895295</A></P> Sat, 09 Aug 2025 04:33:57 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Mysky-app-is-not-working/m-p/5055539#M19865 caesarome 2025-08-09T04:33:57Z