topic Re: invalid url message in Mobile Apps & Websites

invalid url message

robert456456456 — Fri, 01 Aug 2025 07:06:09 GMT

keep getting this error message in a lot of places on my account, for example when i click on bills and payments, have sent a message to Sky who will probably advise me to delete cookies etc which I've already tried. Anybody else getting this error message or advise a resolution please ?

Invalid URL

The requested URL "http://%5bNo%20Host%5d/bill?", is invalid.

Reference #9.e1e1202.1754031822.6fa2b2be

https://errors.edgesuite.net/9.e1e1202.1754031822.6fa2b2be

Re: invalid url message

caesarome — Fri, 01 Aug 2025 09:12:53 GMT

@robert456456456

Does this link work:

https://www.sky.com/bill/tv-broadband-talk

If not are you using a VPN or private relay of using an iPhone ?

Re: invalid url message

robert456456456 — Fri, 01 Aug 2025 09:22:33 GMT

yes that works, I'm not on a vpn or anything special just a simple laptop......

why does that work or just as interestingly why doesnt my usual method ?

Re: invalid url message

caesarome — Fri, 01 Aug 2025 09:30:01 GMT

@robert456456456

What is your usual method, are you using the MySky app or the Sky website because if the later and you had bookmarked the link then it did change a while back to the one I posted above.