https://helpforum.sky.com/t5/Mobile-Apps-Websites/Cannot-access-the-mySky-app-on-my-iPhone-15-Pro-Max/m-p/5047056#M19662 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3897119">@DannyNewman</a>&nbsp;</P> <P>Are you using a VPN on your iphone, if so try disabling it.</P> Tue, 29 Jul 2025 09:41:12 GMT caesarome 2025-07-29T09:41:12Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Cannot-access-the-mySky-app-on-my-iPhone-15-Pro-Max/m-p/5045215#M19659 <P>I am trying to log into the mySky app and I keep getting a message saying my account is not authorised to access the app.</P> Sat, 26 Jul 2025 13:24:51 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Cannot-access-the-mySky-app-on-my-iPhone-15-Pro-Max/m-p/5045215#M19659 DannyNewman 2025-07-26T13:24:51Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Cannot-access-the-mySky-app-on-my-iPhone-15-Pro-Max/m-p/5045256#M19660 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3897119">@DannyNewman</a>&nbsp; try deleting the app then restart your phone and reinstall it.&nbsp;</P> Sat, 26 Jul 2025 14:29:58 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Cannot-access-the-mySky-app-on-my-iPhone-15-Pro-Max/m-p/5045256#M19660 63johnw 2025-07-26T14:29:58Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/Cannot-access-the-mySky-app-on-my-iPhone-15-Pro-Max/m-p/5047056#M19662 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3897119">@DannyNewman</a>&nbsp;</P> <P>Are you using a VPN on your iphone, if so try disabling it.</P> Tue, 29 Jul 2025 09:41:12 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/Cannot-access-the-mySky-app-on-my-iPhone-15-Pro-Max/m-p/5047056#M19662 caesarome 2025-07-29T09:41:12Z