https://helpforum.sky.com/t5/Mobile-Apps-Websites/App/m-p/5027521#M19428 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4426566">@Anna-</a>&nbsp;wrote:<BR />I have gone on my netflix and looks like I have been hacked, how do I resolve this? I have tried logging in on my phone to Netflix and it's asking me to sign up when it's included in my sky bill!<HR /></BLOCKQUOTE><P>That would imply you aren't using the correct Netflix credentials if you can't login to the same Netflix account on a movile</P><P>device.</P><P>&nbsp;</P><P>If your Netflix account has been hacked you need to contact Netflix customer support to get them to sort out your Netflix account (<A href="https://help.netflix.com/en/contactus" target="_blank">https://help.netflix.com/en/contactus</A>) . Once they have done this you need to change the password on that Netflix account. Also if you have used the same combination of email address and that password on any other account i'd suggest changing that password on all other accounts where you are also using it.</P> Thu, 03 Jul 2025 06:54:29 GMT MarkGoldsmith 2025-07-03T06:54:29Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/App/m-p/5027446#M19427 I have gone on my netflix and looks like I have been hacked, how do I resolve this? I have tried logging in on my phone to Netflix and it's asking me to sign up when it's included in my sky bill! Wed, 02 Jul 2025 22:29:46 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/App/m-p/5027446#M19427 Anna- 2025-07-02T22:29:46Z https://helpforum.sky.com/t5/Mobile-Apps-Websites/App/m-p/5027521#M19428 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/4426566">@Anna-</a>&nbsp;wrote:<BR />I have gone on my netflix and looks like I have been hacked, how do I resolve this? I have tried logging in on my phone to Netflix and it's asking me to sign up when it's included in my sky bill!<HR /></BLOCKQUOTE><P>That would imply you aren't using the correct Netflix credentials if you can't login to the same Netflix account on a movile</P><P>device.</P><P>&nbsp;</P><P>If your Netflix account has been hacked you need to contact Netflix customer support to get them to sort out your Netflix account (<A href="https://help.netflix.com/en/contactus" target="_blank">https://help.netflix.com/en/contactus</A>) . Once they have done this you need to change the password on that Netflix account. Also if you have used the same combination of email address and that password on any other account i'd suggest changing that password on all other accounts where you are also using it.</P> Thu, 03 Jul 2025 06:54:29 GMT https://helpforum.sky.com/t5/Mobile-Apps-Websites/App/m-p/5027521#M19428 MarkGoldsmith 2025-07-03T06:54:29Z