topic Sky App occasionally shows 0Gb remaining on all my SIMS in Mobile Apps & Websites

Sky App occasionally shows 0Gb remaining on all my SIMS

iwaddo — Thu, 05 Jun 2025 12:05:48 GMT

I've noticed that the Sky App occasionally shows 0Gb remaining on all my SIMS then after a time reverts back to the correct figures.

Anyone know the best way to report a bug?

Thank you for your help

Anonymous — Thu, 05 Jun 2025 12:14:58 GMT

@iwaddo I presume it's not just as a result of you using all your data and then it resetting for a new monthly billing period?

Is the My Sky app up to date? I think there was an update in late May. Update it and then see if you have the issue.

iwaddo — Thu, 05 Jun 2025 12:17:39 GMT

Hi, there are no updates available for the Sky app.

Thank you for your help.

caesarome — Thu, 05 Jun 2025 12:26:22 GMT

If you believe this is an app bug/issue then you can report it to Sky via their apps email address - apps@sky.uk