topic My sky app not accepting my post code in Mobile Apps & Websites

My sky app not accepting my post code

Callum031992 — Sat, 17 May 2025 19:22:27 GMT

I'm trying to sine in but will not accept my post code

Re: My sky app not accepting my post code

Tom-W19 — Sun, 18 May 2025 08:35:23 GMT

Hi @Callum031992

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation. The invite will automatically close if not responded to within 48 hours.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: My sky app not accepting my post code

Chr18 — Thu, 22 May 2025 09:31:20 GMT

Hi I'm trying to login to my sky app but when I put in my postcode it just says error ,I've changed my password and I know that the email is correct and so is my address, so do not understand why it's saying postcode error what do I need to do thanks

Re: My sky app not accepting my post code

Addie15 — Thu, 22 May 2025 10:41:49 GMT

Hi there, @Chr18. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147