topic Re: Sky Sports app: Error CIE-2000 in Mobile Apps & Websites

Sky Sports app: Error CIE-2000

jainslie — Thu, 10 Apr 2025 13:41:02 GMT

Hi all,

Just checking if you happen to know what ports/URLs you might need to whitelist to get the Sky Sports app working through a firewall? Not sure if there's an official support channel I can go through. Thanks

Re: Sky Sports app: Error CIE-2000

Addie15 — Fri, 11 Apr 2025 09:09:02 GMT

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky Sports app: Error CIE-2000

jainslie — Mon, 14 Apr 2025 07:01:47 GMT

For anyone else with the same issue - Sky got in touch and were no help at all, unable to provide any information on what to whitelist on a Firewall, instead suggesting just to turn it off.